Free shipping over $50 in Canada. Also ship to US. Pick-up available ONLY when paid e-transfer, please contact us.
Free shipping over $50 in Canada. Also ship to US. Pick-up available ONLY when paid e-transfer, please contact us.
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FAQ

Does this mask prevent the spread of COVID-19?

There is a general consensus that any mask is better than no mask. The CDC recommends that even seemingly healthy people wear masks over their faces when venturing out into public spaces.

Fabric masks are not a substitute for medical grade masks, such as the N95. They do not replace other practices like social distancing and hand washing. The CDC still recommends that people stay at least 6 feet (1.8 meters) away from others. Hands should be washed for a minimum of 20 seconds (sing Happy Birthday two times!)

It is important to continuously self-assess, and if you show any symptoms of the coronavirus, you must self-isolate or seek medical attention. 

The best way to prevent the spread of COVID-19 is to STAY HOME. 

When do I get my mask?

Sewing might take up to 3 business days. Multiple shipping options available. If you would like to have local pick-up in Calgary, please contact us directly via email to arrange a time.  

Can I return a mask?

No. For health and safety reasons, all masks purchased will be final sale and cannot be returned.

Do you ship internationally?

At this time, we ship to Canada and the United States .  

What is The Crochet Initiative?

We are donating ear straps to health care providers and front-line workers to help reduce the strain and irritation that masks can cause on ears after long days of wear. Contact us if you're interested! You can make your order online and let us know your order number to add an ear strap free of charge.

Is the mask reusable?

Yes, you can reuse the mask after washing it.

How do I wash the mask?

Wash the mask in cold water and regular detergent to reduce shrinkage. Air drying will prolong it and avoid dryer if possible. Ironing it will eliminate wrinkles and make them look fresher. We recommend to wash before use and after each use. 

How does the mask fit?

Please visit the product page for measurements details.

What do I do if the mask fits bigger?

Pull the mask down towards the chin. Tighten up the ear straps to pull the mask tighter. Wash in hotter water and dry in machine to induce shrinkage of the fabric.

Do you have any photos of people wearing your mask? 

Absolutely, they are on our instagram page @modernmasksca. We want to just keep our website simple and minimalist.